The gap between a user's problem and a business's priority is where most design work lives. "Thin...The gap between a user's problem and a business's priority is where most design work lives. "Thin...
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Andrei's avatar
Andrei Nasonov
• Nov 19
The gap between a user's problem and a business's priority is where most design work lives.
"Think Like a UX Researcher" is the best book I've found on how to bridge that gap. It's not about personas or journey maps. It's about building influence and making sure your insights actually lead to action.
It's what turns a designer into a leader.
designleadershipproductdesign
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shamas's avatar
shamas ali
• Nov 19
Absolutely right! The gap between a user's problem and a business's priority is exactly where design influence is won or lost.
What is the single most effective "translation mechanism" a designer can use to convert qualitative user insights (feelings, anxieties) into a language...
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