Product Design

Starting at

$

100

/hr

About this service

Summary

My approach to design combines strategy, functionality and aesthetics, delivering results that exceed user and business expectations. By helping stakeholders to understand their problems; aligning user needs with business objectives, we work to discover the right solutions.
Product design goes beyond UI and UX adopting a holistic approach that combines business objectives, market insights, and user research to create truly impactful digital products. Through an integrated, strategy-first mindset, ensuring each solution is both visually engaging and delivers measurable results for its clients.
I love working with clients, and their respective stakeholders, to understand and discover how we can solve complex questions. Working within cross-functional framework to help craft systems that align around business, tech, and most importantly help bring these services and systems to the intended users in a way that helps both users and the business succeed.

FAQs

  • How long does it take?

    Each project is different, based on your needs, complexity and budget. The approach and cadence of work is defined by these alongside any other project or timeline considerations.

What's included

  • 📚 Discovery & Research

    Summaries of user interviews, surveys, observations, stakeholder insights, competitive positioning, and empathy maps identifying core user motivations and pain points.

  • 💎 Strategy & Definition

    Concise problem statements, in-depth personas, user journey maps, and a high-level roadmap outlining how the product will meet user needs and deliver business value.

  • ⚡️ Ideation & Prototyping

    A collection of preliminary design concepts, wireframes, clickable prototypes, and concept presentations that illustrate potential design directions.

  • ✏️ Testing & Validation

    Detailed usability test reports, A/B test results, user feedback summaries, and a prioritised refinement backlog based on collected data.

  • 🎨 Implementation

    Final UI designs, a fully documented design system, development-ready assets and guidelines, and a strategic launch and optimisation plan.

Recommendations

(5.0)

Mark Dunbavan • Stack Studio Ltd

Client • Jan 17, 2025

So me and Richard were in the same agency for 2 years, Midnight Agency. We worked on various projects together and Richard was the lead UI architect on all of them. He is thorough and questions things to get to the bottom of the problem that is being solved. We worked on 2 large projects that involved deep UI and Richard was a huge influence on the direction of how the project was built and the tools we used to build it.

Ben Coleman • WWF-UK

Client • Jan 3, 2025

An expert in UI and UX design, Richard is my go to digital designer. Richard worked with WWF-UK to create the design and development of the mobile-first website for Sir David Attenborough's Netflix documentary film 'A Life On Our Planet'. Richard possesses an outstanding ability to understand user needs and translate them into intuitive, seamless designs. What sets Rich apart is his collaborative mindset and ability to communicate complex ideas effectively. I would highly recommend!

Eileen C • Hire Digital

Client • Dec 11, 2024

Richard is a great designer, understood our complicated style requirements and delivered earlier than expected!

Simon Rupniak • Lima Delta

Client • Sep 24, 2024

I've worked with Richard at several creative agencies over the years including Lima Delta. Over that time we've worked together on a wide variety of projects from pitches and proposals through to the gritty phases of production and implementation. He has always set himself apart as a source of valuable knowledge and advice as well as being an amazing creative talent. I've always trusted him to do high quality creative work and continue to do so!

Lisa Zibamanzar

Client • Sep 19, 2024

It's always a huge pleasure working with Rich. Whenever we do have the opportunity to collaborate, I always come away feeling inspired by his creativity and knowledge. If I'm looking for fresh ideas and insight on a project I'm working on, Rich is always the first person I reach out to! He always approaches projects with such professionalism, attention to detail, and incredible creative flair. On top of his excellent skillset, he's driven by great values, and is an awesome human.

I worked with Richard to design and build a standalone editorial platform for Meta to promote content creators across Europe, the Middle East, Africa, and the Asia-Pacific region. With his UX insights, Richard skilfully crafted an interface that beautifully showcased the content of 200 diverse creators from Instagram and Facebook across 23 markets. His ability to embrace challenges, adapt to different languages and requirements, and collaborate seamlessly with the team made a lasting impression.


Skills and tools

UX Designer

Product Designer

UI Designer

ChatGPT

ChatGPT

Figma

Figma

Miro

Miro

Typeform

Typeform

Zoom

Zoom

Industries

Computer Software
Other
FinTech & Payments