UX/UI Design
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About this service
Summary
So you have an idea for an app or website and want to make it a reality. Sweet! I can't wait to help you.
This service is for someone who:
Has an idea to solve a problem using an app or website and needs help starting or completing the design process.
Is committed to making your idea reality.
Understands the value of getting to the root of a problem and solving it for your users.
Is passionate about their ideas but are open to listening to feedback from myself and your users.
Before We Begin
Before we can start, I need a design prompt from you. Don't worry, I will send you a form to fill out asking about the problem space, what you hope to accomplish, and which deliverables you are looking for. This will give me a starting point for my research.
If you have already completed some of the design process, I'll need access to any work that has been completed already.
This service is ala carte. I can customize the deliverables based on where you are at.
The Service
After an initial discovery call, I'll assess what your company needs to succeed in their UX/UI Design. We'll agree on what deliverables you'll receive from the list on this page.
I'll either start from scratch or pick up where your company left off. Throughout the whole process, the most important part is the user. I'll be sure to understand the user, their problems, and design a solution to solve them.
After doing research, creating personas, and understanding the user journey, I'll begin the prototyping phase. I'll design wireframes, low-fidelity, and high-fidelity prototypes. Prototyping will be done on Figma, except for the hand-drawn wireframes.
After each prototyping round, I'll gather feedback from stakeholders and users through usability testing. Iterating on that feedback, I'll continue to add more details until you have a clickable prototype of your app or website in Figma.
For the high-fidelity prototype you will need to have a logo and branding. If you don't have this already, it is a another service I provide.
Interested?
Do you think this service is for you? Have any questions on how I can help you specifically? Reach out on Contra. I can't wait to hear from you!
What's included
Problem Space Research
- To understand how you can help your users, you must first understand their problems. - I'll research the problem space and provide a short slideshow summarizing my findings (available as PowerPoint, on Canva, or Google slides).
Problem Definition
- The culmination of the problem space research will result in a problem definition that will guide the rest of the project. - This statement is what you are trying to solve for your user.
User Research
- After understanding your problem, you have to learn about who your problem affects. - User Research will tell you who your users are and what they need. - My findings will be summarized in a short presentation (available as PowerPoint, on Canva, or Google slides).
Competitor Analysis and Benchmarking
- Now that we know what the problem is and who the users are, we need to see if anyone else is out there trying to solve the same problem and how they're doing it. - Learning what your competitors bring to the table, or don't, can help inform the problem you are working on, as well, as the approach to solving it. - Competitor Analysis and Benchmarking will be summarized in a short presentation (available as PowerPoint, on Canva, or Google slides).
Personas
- Personas serve as a representation of a group of your users. They are a description of a single person that shares the characteristics of a group. - By thinking of a group as a person, you are able to better empathize and understand their journey. - 2 Personas will be provided as .pdf files. More personas, can be requested at an additional charge.
User Journey Map
- A user journey map is a visualization of how your app or website will be a part of your users' lives. - Presented as a chart, this .pdf will inform the design of the app.
Wireframe
- After going through the research stage of the design process, we will start brainstorming and prototyping. - The wireframe is a hand drawn, or digital, loose representation of the app or website. It helps designers to understand what features are needed to solve the problem. - 1 set of wireframes will be provided as a .pdf. These should be used to get user feedback.
Low- Fidelity Prototype
- After getting feedback from users and stakeholders on the wireframes, I'll hop on Figma and design a low-fidelity prototype. - This will be a grayscale representation of the app or website to be used for user testing on functionality. This prototype does not include imagery. - 1 low-fidelity prototype is provided.
High- Fidelity Clickable Prototype
- For the high-fidelity prototype, I will incorporate the feedback from the low-fidelity prototype, as well as your branding and imagery. - This prototype will also be in Figma and is clickable! Great for further testing and demonstrations. - 2 revisions are included. More revisions are an additional cost.
User Testing
- User testing will take place after each prototype, including the wireframe. - Existing user can be used if you have access to them. - Otherwise, User Testing will take place on Usertesting.com which comes with an additional cost - Findings of each round of user testing will be relayed to you.
Recommendations
(5.0)
Client • Sep 10, 2024
Recommended
Collaborating with Jacquelyn was fantastic! She communicated clearly, provided regular updates, and was receptive to feedback. I was very happy with the work and am excited to collaborate again. Highly recommend! 👏
Client • Sep 18, 2023
Recommended
Jacquelyn did a great job customizing my website and meeting our needs as a company. She was very professional, meeting with me and discussing the details and the vision for the website/rebrand. She created detailed timelines, made vision boards, and created mock-ups so we knew exactly what to expect. She handled herself very professionally answering questions when needed and making sure we were one the same page. The website looks amazing I am very happy with her work!
Client • Aug 19, 2023
Recommended
I recently had the absolute pleasure of working with Jacquelyn Demshick on the creation of my website, and I couldn't be more thrilled with both the final product and the entire design process. Jacquelyn is not just an incredibly talented web designer, but she is also one of the kindest and most amazing individuals I have had the privilege to work with. From the very beginning, Jacquelyn demonstrated a level of professionalism and dedication. Cant wait to work together in the future.
Client • Feb 3, 2023
Recommended
We used Jacquelyn to create multiple pieces for our wedding. One of my favorites was our wedding favor label, we had wine as our favor and she created a beautiful label that incorporated the bridge in our home town which made it even more special. She was extremely professional, worked quickly and exceeded our expectations. The label ended up being perfect and was such a great addition to our day. I would highly recommend her for any project you may have.
Client • Feb 3, 2023
Recommended
I hired Jacquelyn as a UX Designer to create a Figma mock-up of my app. She was able to take my ideas & bring them to life. At each step, from research, to wireframe mockup, to final high-fidelity mockup, she sought my feedback and made modifications. The final product looks and feels like an actual working app. She even took the company logo, which I had hired someone through Fiverr to design, and completely redesigned it, and I love it! She was professional, on-time, and on budget.
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