Summary

Process

FAQs

• Is a UX/UI audit really worth $400? What am I actually paying for?

  We understand that spending $400 can be a lot for some early-stage startups, but think about it: you're getting over a decade of experience packed into advice that can help your business grow and succeed faster. It's like having a top-notch creative director by your side for a month, but for way less money - they'd probably give you similar tips and then make sure they were implemented, but they'd charge you 10 times more. With our audit, you get targeted, actionable insights tailored to your specific product, goals, and audience challenges. We don't just point out the obvious stuff; we dig deep, understanding what makes your business unique, and give you a clear plan, not generic advice.

• What kind of ROI can I expect from your audit?

  While we can't put a specific number on the return on investment (that'd be reckless of us), we can guarantee that implementing our suggestions will make a positive impact on the metrics that really matter - user engagement, retention, conversions, and all that good stuff. A lot of it comes down to how well you execute the changes - whether you decide to go the DIY route, hire some freelancers, use your in-house team, or partner with us. What we can promise is that we'll give you a solid strategic foundation - just make sure you put in the effort and use our advice to its fullest potential, and we're confident you'll see some serious results.

• How is this different from a standard design service?

  This consultation is focused on strategy, not visuals. Our Creative Director (13+ yrs) and Lead Designer analyze your existing UX/UI, providing insights and a 'blueprint' for improvement. You can use this to work with us further, or to inspire your in-house creative team.

• I'm not sure if I need this. How do I know?

  If you've got this nagging feeling that your app or website's design could be better, you're probably right. Maybe you did it yourself, or a buddy helped you out. That's great effort, but it doesn't mean there isn't room for some improvements. We can help you find those hidden gems in your product that your team might not see yet. Schedule a brief call with us, and we'll chat about your goals and see if our audit is the right fit for you.

• Will I be able to incorporate these action steps myself?

  Absolutely! Our insights come with clear, actionable recommendations. While we always recommend utilizing professional designers for optimal results, our goal is to empower you to improve your user experience, regardless of how you choose to implement the changes.

• For whom is this service?

  Our expertise shines in crypto, blockchain, and Web3 projects. That's where we can provide the most in-depth insights. While we're happy to analyze other app types, it's important to know our focus will be on identifying opportunities and best practices in those specific fields.

• What kind of insights can I expect?

  No two audits are ever the same. We'll customize our suggestions to fit your specific product and targets. That could mean anything from simplifying navigation to boosting conversion funnels, improving onboarding, or even finding new audience segments that your brand might be missing out on. But it's not just about the visuals for us. For instance, we recently helped a crypto game broaden its appeal to a wider casual gaming audience instead of just focusing on the crypto community. And we can do the same for you! We'll uncover those growth opportunities that you never even knew existed.

• Can you provide references or case studies from similar clients?

  Definitely! Check out our in-depth audit for the crypto charity project Pawthereum. It'll give you a glimpse into how we think, the types of insights we provide, and how we approach strategic design: https://contra.com/p/MeOvM7Fb-crypto-charity-project-uxui-audit-and-insights

• How does Unipaws ensure the confidentiality of my product information?

  We take confidentiality seriously. We're happy to sign an NDA upon request, and we won't publish any results without your express permission.

• What if I don't agree with the audit findings?

  We encourage honest feedback! If you have any concerns or disagreements, we're happy to discuss them. In most cases, it's a matter of clarifying our thinking or understanding your unique perspective. However, if you can prove that your current design outperforms our recommendations through A/B testing or other data-driven methods, we offer a 100% refund.

• What happens after the audit? Do you offer ongoing support?

  Absolutely! We're happy to answer some clarifying questions post-audit, free of charge. If you'd like to take our collaboration further, we offer various design services, from implementation to ongoing support. It's all about finding the right fit for your needs and budget.