Quinn Mercer
I find where small businesses lose time — then fix it
New to Contra
Quinn is ready for their next project!
Business Efficiency Audit — Landscaping & Lawn Care
Scheduling handled entirely over calls and texts, invoices built by hand
in Excel, and quotes going cold with no follow-up — three separate
problems that turned out to be one gap. A single platform now handles
booking,...
Business Efficiency Audit — Small Bookkeeping Practice New client enquiries were waiting three days for a reply — long enough that half went quiet. The audit found the fix wasn't new software: Xero's own automated reminders were already included and simply never switched on....
Business Efficiency Audit — Boutique Fitness Studio A 15-min discovery call surfaced six quick wins, three major projects, and two things worth ignoring entirely — including $109/month in subscriptions the client didn't know she was still paying for. Full 9-page report with an...
Business Efficiency Audit — Residential Electrical Contractor
A discovery call uncovered more than lost time — a compliance
certificate that had gone missing, weeks of unbilled work sitting
unnoticed, and after-hours callouts quietly billed at the wrong rate.
The fix reactivated...
