The current mental health support system presents barriers for individuals in need, with limited access to timely, affordable, and flexible assistance from qualified professionals. The traditional approach, based on rigid one-hour sessions and fixed pricing, restricts users and practitioners. Insurance coverage is insufficient, and gaps arise due to scheduling issues. However, an opportunity exists to develop a patient-centric online platform that connects individuals with qualified mental health providers in real time, offering adaptable and personalized support without replacing crisis hotlines, thus revolutionizing the delivery of mental health services.