Revamping the UX of Durian.in e-commerce to increase its e-commerce conversion

"Amolendu's work has boosted Durian E-Commerce's conversion rates and engagement, meeting our expectations. They're extremely agile, and their turnaround time is faster compared to other design firms." - Somesh Dokania, Director, Durian Industries"

Scheduling: ★★★★

Cost: ★★★★★

Quality: ★★★★★

NPS: ★★★★★

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SOLUTION

Describe the project in detail and walk through the stages of the project.

We initially started with the requirement, then moved into the research phase and finally established our requirements along with timelines. After this we started to develop page designs and rolled them out using A/B testing.

How many resources from the vendor's team worked with you, and what were their positions?

Our team worked with 2 designers along with Amolendu himself.

The new checkout UX of Durian that increases the conversion by 3x

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The newer design has led to phenomenal improvement in conversion and engagement metrics.

The revamped cart page

How effective was the workflow between your team and theirs?

Super effective , we used a project management tool to manage all our pages, bugs, changes etc. we always met timelines as a team without compromising on quality.

What did you find most impressive or unique about this company?

They're extremely agile, and their turnaround time is faster compared to other design firms. We were able to achieve a lot in very less time at an extremely competitive cost. They understood the brand and requirements very quickly.

Are there any areas for improvement or something they could have done differently?

Having your own project clarity is extremely important with any design firm.

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Posted May 16, 2024

Durian has grown to becoming the leading lifestyle brand for all kinds of needs: furniture, decoration and doors. With their e-commerce networks, Durian is fast

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