As an Operations Specialist, I took charge and revolutionized the dispute filing process at Monoprice, driving a positive impact on the company's bottom line. I implemented a rigorous and efficient system for tracking returns and filing disputes with Target on a monthly basis, achieving an average of 5-digit dispute settlements. My determination and innovative approach not only optimized the dispute process, but also improved the customer experience for Monoprice. I am proud to have made a lasting impact on the company and am committed to continuing to drive growth and success.
