Daniella Gershon
OVERVIEW
Into Gaia, a boutique brand renowned for its unique statement pieces, sought to elevate its email marketing strategy to align with its brand ethos. Embracing the identity of dreamers, Into Gaia wanted their emails to transcend conventional marketing and become an artistic journey. The goal was to create emails that not only stood out in the inbox but also engaged recipients in a narrative reflective of the brand's whimsical and enchanting identity.
CHALLENGES
Visual Appeal: Creating emails that look like art and captivate the recipient's attention amidst the clutter of a typical inbox.
Storytelling: Crafting a narrative within each email that aligns with Into Gaia’s brand story and identity.
Consistency: Ensuring each email maintains a cohesive look and feel while keeping the design fresh and engaging.
Functionality: Balancing artistic design with usability and ensuring the emails are accessible across various devices and email clients.
APPROACH
Conducted in-depth research into Into Gaia’s brand, including their product lines, website, and existing marketing materials.
Developed a series of mood boards that encapsulated the dreamlike, artistic essence of the brand.
DESIGN ELEMENTS
Visual Storytelling: Each email was designed as a mini art piece, using rich visuals, hand-drawn illustrations, and vibrant colors that evoke a sense of wonder and enchantment.
Narrative Structure: Integrated storytelling techniques into the email content, crafting a journey for recipients to follow with each message. This included thematic series and cliffhangers to maintain engagement over multiple emails.
Typography and Layout: Used bespoke fonts and creative layouts to make text part of the visual appeal, ensuring it complemented the artwork rather than distracting from it.
EXECUTION
Collaborated with developers to ensure the designs were responsive and functional across all major email clients and devices.
Tested emails for accessibility, ensuring that visual elements did not impede readability and that emails were accessible to users with visual impairments.
FEEDBACK AND ITERATION:
Launched a pilot series of emails and gathered feedback from a select group of subscribers.
Used this feedback to refine design elements and narrative techniques, ensuring maximum impact and engagement.
RESULTS:
Increased Engagement: The artistic and narrative-driven emails saw a significant increase in open and click-through rates compared to traditional email campaigns.
Brand Alignment: Subscriber feedback indicated that the emails enhanced their perception of the Into Gaia brand, aligning perfectly with its identity as purveyors of unique, dreamlike statement pieces.
Customer Loyalty: The immersive and engaging nature of the emails helped build a stronger emotional connection with the brand, fostering increased customer loyalty and repeat purchases.
Conclusion
The email design project for Into Gaia successfully transformed their email marketing into an art form that resonated deeply with their audience. By weaving storytelling and artistic visuals into every email, Into Gaia not only captured the attention of their subscribers but also reinforced their brand identity as a destination for dreamers. This case study highlights the power of creative design and narrative in enhancing customer engagement and brand loyalty through email marketing.
WELCOME EMAIL
SLOW FASHION EMAIL: AFTER PRE-ORDER IS PLACED
ABANDONED CHECKOUT
ABANDONED CART
BACK IN STOCK
THANK YOU EMAIL