Description:
EER Windows, a window and door installation company in the construction industry, reached out after their Google Business Profile was unexpectedly suspended. This put their local visibility, lead generation, and credibility at serious risk.
As the lead on the recovery project, I:
Diagnosed the suspension cause within 24 hours
Audited all NAP (Name, Address, Phone) inconsistencies across web assets
Collected and submitted required verification materials, including utility bills, signage photos, and business licenses
Created a compliant, location-specific landing page to meet Google's guidelines
Communicated directly with Google support to fast-track reinstatement
Results:
EER Windows’ profile was reinstated within 5 business days. Their search visibility was fully restored, and lead inquiries resumed almost immediately.