Case Study

Genie is a blue collar service app which allows the user to find the right person for the job. They can connect with the vendor and can make a decision.

In other blue collar services you directly book a service, you don’t get any opportunity to customise your needs and set a budget, I solved this for people struggling with the current products.

Goals/Requirements: Adding some goals or requirements that helped get this project to the finish line. • They need to make a customised plan requirements and can have workers approach them • Security is a big concern • Need a trustworthy community

It is a new concept and it should deliver an hassle free service to the user, if user don’t get the desired results, they’ll never use it again.

I discovered people are used to similar features and to make them change their behaviour is a little tuff but can give them more freedom and power.

I firstly check out the existing apps in these sector and made a list of the features and then thought about what is missing and what users feel using the existing apps.

Finally after lot of research, I reached to the conclusion and made screens for the following features

Post the custom requirements

Chat with worker

In chat gave access to user to accept / deny the worker

No personal details shared to the worker before getting the job

Showing status of job

Deepakshi Varma Visual and UX Design

This was one of first projects, I learned to collaborate with the stakeholders, fellow designers and managers.

I would like to research a bit more than rushing to complete the project