Addressed client inquiries in a timely and effective manner.
Josef Brian Hapita
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Customer Support Representative
Zendesk
Utilized chat and email application to achieve customer satisfaction.
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Posted Mar 29, 2023
Client Experience Representative
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CoinSmart
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Customer Support Representative
Zendesk
Josef Brian Hapita
Experienced Client Engagement Pro
Became the company's SME to help step in on escalations.
Delivered success and satisfaction to existing customers.