Addressed client inquiries in a timely and effective manner. by Josef Brian HapitaAddressed client inquiries in a timely and effective manner. by Josef Brian Hapita

Addressed client inquiries in a timely and effective manner.

Josef Brian Hapita

Josef Brian Hapita

Customer Support Representative

Zendesk

Zendesk

Utilized chat and email application to achieve customer satisfaction.
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Posted Mar 29, 2023

Client Experience Representative

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Clients

CoinSmart

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Customer Support Representative

Zendesk

Zendesk

Josef Brian Hapita

Josef Brian Hapita

Experienced Client Engagement Pro

Became the company's SME to help step in on escalations.
Became the company's SME to help step in on escalations.
Delivered success and satisfaction to existing customers.
Delivered success and satisfaction to existing customers.