White-label and multiplatform design

"Paper insurance” is a set of white-label digital products aimed at different insurance agencies. The main goal is to allow people living in the Caribbean to get an insurance quote in a few minutes and manage their claims without going physically to the agency while also authorizing agencies to create automated reports for the underwriters.

We've created a multi-platform experience that enables users to get an insurance quote in a few minutes and a back-end tool for agencies to manage claims and calculate quotes faster.

As a Senior Product Designer in a fast-paced SaaS company, I thrived in an agile environment, working closely with diverse clients to create an adaptive and seamless user experience per each case. Solution & UX Outcomes

🚀 Decreased time for getting a quote: from 30-60 minutes to 5 minutes.

🚀 Revenue: increased by 20% (by adding payment flow in the app).

🚀 Reduced agency employees' time spent on administrative tasks, allowing them to allocate their time more effectively to other essential activities.

🚀 Successfully designed a responsive web platform, enabling users to obtain insurance quotes in just a few minutes.

🚀 Played a pivotal role in shaping the company's business and communication strategy.

🚀 Conducted numerous ideation workshops, fostering team alignment and a deeper understanding of user needs.