Zafe: Simplifying Salary Advances with Smart Design

Marlon

Marlon James

Zafe - Empowering Workers with Fee-Free Salary Advances

Platform & Context

Zafe is a forward-thinking fintech platform that modernizes employee salary advances. It delivers a seamless, mobile-first experience that automates the traditional request process. No interest, no hidden fees, and no impact on company cash flow. It’s all about empowering users to access funds for everyday or emergency expenses with ease.

My Role

I led design across multiple areas:
Mobile design
Web app and website design
Visual identity and social media
User research, concept validation, prototyping, user testing, and design handoff

Approach & Process

User-Centered Research: Started with interviews and testing to identify pain points in the salary advance process and ensure clear, trustworthy user flows.
Unified Brand Experience: Built a consistent visual language across platforms that communicates ease of use and financial confidence.
Iterative Prototyping: Created rapid prototypes and tested with users to simplify navigation and refine small interactions for clarity.
Seamless Handoff: Provided clean, well-documented assets and style guides to the development team to support accurate implementation.

Outcome & Reflection

The result was a smooth, intuitive tool that made accessing salary advances feel simple and secure. The redesign helped Zafe boost engagement, streamline requests, and build trust with users and employers alike.
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Posted Aug 7, 2025

Redesigned Zafe’s platform to make fee-free salary advances easy, fast, and trustworthy across mobile and web.