- Reviewed and evaluate current community initiatives, such as:
- Supported the tutor support groups experiment
- Welcomed tutors
- Supported Idea jams
- Determined what initiatives can help drive our goals as a community
- Designed and implement programs and events that help tutors and learners connect in new ways
- Develop new processes to help new members get familiar with the community
-Supported accountability groups
- Hosted Game nights
- Managed Tutor Trainings
- Helped build the culture of a strong community at schoolhouse.world
- I identified issues, analysed information and provide solutions to problems.
- Participated in team-building activities to enhance working relationships.
- Created successful work rosters for each team member to maintain deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted routine inspections of audits to check quality and compliance with company policies.
- Handled tutor complaints, resolved issues and adjusted audits to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Train new auditors in substantial internal investigation standards and PII protection
- Manage communications between auditors, product team, tutors, and advisory board members
- Develop, present, and actively maintain protocols for a multilayer internal review system meant to ensure safety and tutor development into flagged sessions on Schoolhouse.world
