UX/UI Design For CityServ Building Permits Web Application

Nicole Cambria

Verified

Completed work

Product Designer

User Researcher

UX Designer

ClickUp

Figma

Loom

SaaS

CityServ, St. Louis Missouri’s streamlined platform for Code Inspections and Compliance.

Nicole does fantastic work and has exceeded our expectations on all of the projects we've worked on together. 🚀

Tim Weir Client

View the full case study here: STL City Permits Case Study

The Spark ✨

STL City Permits, St. Louis Missouri’s CityServ platform sought out a UX/UI Designer to redesign their platform with improved permit-applying processes for citizens and streamline internal tools for inspectors, contractors and government officials.

The Goal 🥅

Overall, for each part of the CityServ platform, there were different goals for each section. An overlapping theme for many of the sections was to reduce communication errors between applications and inputted information between employees being missed.

Project Process

The Outcome 🔥

This short-term, one-section project turned into a full platform redesign, rescoping current features, adding functionality that was missing and updating design components. View the full case study here: STL City Permits Case Study

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Completed work

Posted Sep 26, 2023

This short-term project turned into a full platform redesign, including rescoping current features, adding functionality and creating a scalable design system.

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458

Timeline

Aug 1, 2023 - Ongoing

Clients