UX Strategy & Redesign Of CityServ
Nicole Cambria
CityServ, St. Louis Missouri’s streamlined platform for Code Inspections and Compliance.
Nicole does fantastic work and has exceeded our expectations on all of the projects we've worked on together. 🚀
Tim Weir Client
The Spark ✨
STL City Permits, St. Louis Missouri’s CityServ platform sought out a UX/UI Designer to redesign their platform with improved permit-applying processes for citizens and streamline internal tools for inspectors, contractors and government officials.
The Goal 🥅
Overall, for each part of the CityServ platform, there were different goals for each section. An overlapping theme for many of the sections was to reduce communication errors between applications and inputted information between employees being missed.
Project Process
The Outcome 🔥
This short-term, one-section project turned into a full platform redesign, rescoping current features, adding functionality that was missing and updating design components. View the full case study here: https://www.nicolesinsight.com/stlcitypermits
