In the Discovery phase, I held multiple creative workshops with the client that were key to pinpointing the membership models, informing the spa’s interior design vibe, and bringing out the brand’s true spirit. The workshops are crucial to guide the group to clarify their vision and the creative team to get a concrete starting point for the brand story. We conducted market research that delivers a comprehensive analysis of the current market landscape, competitors, and trends. All of the information is synthesized into the brand’s mission and vision statements.