Software & Project Management Delivery Benchmarking

Audited, observed and recommended software delivery practices for clients; included CI/CD pipelines, Automated testing, incident response automation, devops best practices. DORA metrics and more. Lead to 25% reduction in engineering costs

Reduced spend in monitoring by 40% and incident improved response by 50%. Included migration from newrelic, automated response handling and integration

Coached, managed and recommended software delivery and agile best practices to clients (Kanban, Scrum, DevSecOps). Improved throughput by up to 25% across company

Successfully implemented comprehensive DevOps metrics (DORA) across ACV Auctions, improving cycle time by 15%, doubling delivery frequency, and achieving around $1.2 million in efficiency savings. Utilized tools such as Tableau, Jira API, Github, Jenkins, and Grafana

Developed and streamlined a company wide incident response process, achieving a 75% reduction in average incident resolution and detection time. Automated responses using Grafana oncall, Slackbot, Zoom, and JIRA API, creating a seamless incident management system

Created, managed and led operational program management meeting. Discussed OKRs, KRs, KPIs, release management and prioritization across multiple teams. Worked with Product, Engineering, Marketing and more which resulted in a 35% reduction in lead time

Created and rolled out automated capitalization and time tracking in Jira for over 200 engineers, leading to a 25% increase in capitalized engineering effort and an additional $4M in capital expenditure rates. Partnered with both technical and non-technical stakeholders across the US and Canada