Senior Advisor AppleCare - Tech. TS and Customer Experience
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Technical Support Specialist
Customer Success Manager
Translator
iOS
macOS
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Posted Feb 1, 2024
Gathered full knowledge of all systems within the Apple ecosystem. Successfully offered second-level technical support and acted as an escalation point.
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Technical Support Specialist
Customer Success Manager
Translator
iOS
macOS
Management and Leadership
Translation and Knowledge Base Creation for DE/EN