For about 10 years I've run Shopify stores for ecommerce brands as a freelancer, including the customer service and order work that keeps a store running.
What I handle
• Returns, exchanges, refunds, and cancellations
• Order edits and replacements
• Store and product updates
• Written processes that cut errors by 60%
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Posted Oct 13, 2026
Ran day to day Shopify store and order operations for ecommerce brands, with written processes that cut errors by 60%.