FlexiBank Online Banking Mobile App

FlexiBank, a modern mobile banking app designed to make financial management easier for small business owners.

Good design starts with a problem worth solving.

💡 The Problem: Many small business owners in Nigeria struggle with limited access to physical bank branches, making transactions slow and stressful. 🎯 The Goal: To design a secure, intuitive mobile banking experience that helps users open and manage accounts, transfer funds, and track expenses — all from their phones.

Before jumping into UI, I focused on understanding users and the current digital banking landscape. I analyzed leading apps like Kuda, Opay, and Access Bank to uncover both what works — and what doesn’t.

💡 Key insights:

Small business owners struggle with limited branch access

Complex onboarding causes frustration and drop-offs

Users want strong but simple security (biometrics, face ID, etc.)

These findings shaped FlexiBank’s direction — a guided, secure, and accessible experience for everyone.

Design is more than visuals — it’s about solving real problems. Here’s a look at the process behind designing the FlexiBank mobile app, from understanding user pain points to creating and testing solutions. 💡 My UX Design Process: 1️⃣ Empathize – Understanding user needs through research. 2️⃣ Define – Identifying the real problems to solve. 3️⃣ Ideate – Generating creative, user-centered ideas. 4️⃣ Prototype – Bringing ideas to life with low & high-fidelity designs. 5️⃣ Test – Validating solutions and refining based on feedback. Each stage shaped the final FlexiBank experience into something intuitive, secure, and accessible for everyone.

Before diving into design, I mapped out the complete user journey — from opening the app to successfully managing transactions. This flow helped ensure every interaction in FlexiBank feels smooth, intuitive, and purposeful. It guided decisions like: ✅ Simplifying onboarding to reduce drop-offs ✅ Offering biometric login for quick access ✅ Ensuring key actions (like transfers or bill payments) are always within reach A clear user flow sets the foundation for an experience that feels effortless — exactly what a digital banking app should be.

Before moving to digital wireframes, I started with quick paper sketches to explore layouts, flows, and hierarchy. Sketching early helps visualize ideas fast without worrying about pixels — it’s all about testing structure and user journeys first. After sketching, I translated the concepts into low-fidelity digital wireframes. This step helped refine the app’s structure, navigation, and key flows like onboarding, authentication, and transactions — before applying color or visual style. Keeping it simple at this stage ensures usability drives the design, not aesthetics.