Comprehensive UX Research for SaaS School Management System
Ramsha Q
Project Overview
The SaaS-based School Management System (EduSync) was developed to streamline and enhance the administrative and operational tasks of educational institutions. The platform caters to schools, colleges, and universities, offering features that improve efficiency, transparency, and user experience for administrators, staff, teachers, parents, and students.
Objective
The primary goal of EduSync was to simplify school management processes by providing a centralized system that tracks and manages various activities such as admissions, staff management, attendance, and fee payment. The system needed to deliver actionable insights, enhance communication, and allow seamless access to relevant information.
Key Features of the Dashboard
Intuitive Dashboard Design
The dashboard provides an overview of critical statistics, such as:
Dues and total income (yearly, monthly, and daily).
Profits and expenses for the current month and year.
Present-day income and expense trends.
Graphical representations include:
A line chart showing revenue trends for the current and previous years.
A bar chart illustrating staff payments by subject area.
A pie chart representing the breakdown of individuals present today (students, parents, teachers, and others).
User-Friendly Navigation
The left-hand sidebar categorizes key functionalities, such as:
Admission Management
Student and Parent Accounts
ID Card Printing
Staff and Fee Management
Online Classes and Timetable Management
Settings and feedback options are easily accessible for custom configurations.
Real-Time Notifications and Activity Feed
Notifications section keeps users informed of:
Teacher interviews
Newly registered users
Resource needs (e.g., chairs for classrooms)
Events (e.g., Eid Milan Party)
Activities section provides a chronological log of recent and upcoming tasks or announcements, such as exam results or rule updates.
Comprehensive Data Analytics
Visualized insights enable administrators to track and analyze:
Financial data (dues, income, expenses).
Operational efficiency (projects, attendance).
Payments categorized by subjects.
Staff Details
A detailed list of staff members is shown in the dashboard, which aids in managing personnel and provides an overview of team members actively involved in operations.
Design Approach
Research and Analysis
Conducted user research to identify the pain points of school administrators and teachers, such as:
Difficulty in tracking payments.
Lack of organized attendance systems.
Limited insights into school performance metrics.
Wireframing and Prototyping
Created low-fidelity wireframes to map out the dashboard layout.
Developed prototypes to test user workflows and navigation.
UI/UX Design Principles
Adopted a minimalist and clean design to ensure ease of use for all stakeholders.
Used a color-coded system to highlight critical metrics (e.g., growth rates in green, declining figures in red).
Ensured consistent typography and spacing for readability and professionalism.
Responsive Design
Designed the system to be accessible on various devices, including desktops, tablets, and smartphones, ensuring flexibility for users on the go.
Testing and Iteration
Conducted usability testing sessions with educators and school staff to gather feedback.
Iterated on the design to enhance clarity, navigation, and overall user satisfaction.
Challenges and Solutions
Challenge: Balancing a feature-rich system with a simple UI.
Solution: Prioritized essential features for the initial release while maintaining a scalable framework for adding more modules later.
Challenge: Managing diverse user roles (admins, teachers, parents, students).
Solution: Incorporated role-based access control to provide tailored views and functionalities for each user type.
Challenge: Visualizing complex data intuitively.
Solution: Utilized charts, graphs, and cards to present data clearly, making it digestible at a glance.
Impact and Results
Efficiency: Reduced administrative workload by 40%, allowing staff to focus on critical tasks.
User Satisfaction: Positive feedback from school administrators on the system’s usability and accessibility.
Financial Tracking: Improved financial transparency with real-time data on income, expenses, and dues.
Scalability: Enabled multiple schools to manage their operations through a single, centralized platform.
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Posted Jan 11, 2025
The SaaS-based School Management System (EduSync) was developed to streamline and enhance the administrative and operational tasks of educational institutions.
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