This project is a new way to view feedback from users of the platform. There was already a way to rate reviews for customers, but there was still no way to view and collect this information without exporting an Excel file.
On the final screen, you can see the number of reviews, which users participated in the surveys, and the percentage of positive, neutral, and negative reviews. In addition, for those who prefer, we also offer the option to export a spreadsheet with this data.
Screen comparation:
New screen:
Old screen:
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Posted Sep 3, 2024
I was responsible for redesigning and improving the administrator's experience of viewing student evaluations in NPS forms.