Monday.com workspace setup for a Jewelry business 💎

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Project Manager

Virtual Business Manager

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A jewelry store owner needed a solution to manage in-store repairs, creating a comprehensive customer intake form, and implementing a pickup notification system.

Solution:

Customized Intake Form:

Collaborated to develop a comprehensive intake form capturing customer details and repair specifics.

Integrated a signature field for accountability in jewelry transfer.

2. Customer Notification System:

Explored and configured automated notification workflows for repair status updates.

Kept customers informed about repair readiness, enhancing satisfaction and loyalty.

Outcome:

By leveraging Monday.com CRM, the client improved in-store repair management, streamlined workflows, and enhanced customer engagement, leading to increased satisfaction and business growth.