Customer Service Representative

Assisting customers through chat, email, and call in setting up webinar events and funnels for Live and Automated webinars. Configuration of webinars to CRM or Email Marketing Autoresponders

Assisting with basic troubleshooting on designs, widgets, and landing pages

I conduct onboarding calls via Zoom/Google Meet. Conduct a walk-through of navigating the product, which is a web-based application.

Assisting members with their billing-related concerns. Processing invoices, refunds, and credits.