New hires were overwhelmed and

New hires were overwhelmed and unclear on their role, and they had disengaged before their first week was done. Profile setup, team intros, training and tool access all lived in disconnected emails and spreadsheets.

I ran a competitive audit of 5 HR platforms, mapped the first 30 days step by step, and turned six friction points into a structured onboarding platform: 16 user flows from authentication to a unified dashboard. I tested the designs with 25–30 users and rebuilt the screens people struggled with.

What I delivered

Competitive audit (5 HR platforms) and a 30-day journey map

16 user flows, end to end

A lo-fi wireframe library

8 hi-fi screens, from splash to dashboard

A reusable component system and annotated developer handoff

User testing with 25–30 users, with screens redesigned

Results

Faster onboarding for new hires

Fewer errors and fewer steps to get set up

Role: UI/UX Designer, freelance · Studio Mos · Apr–Sep 2025 Team: Product designers, PM, developers Tools: Figma, FigJam Skills / tags: UX Design, UI Design, HR Tech, User Research, Journey Mapping, User Testing, Web App