Artificial Intelligence and Machine Learning Artificial Intelligence (AI) and Machine Learning (ML) have become integral components of SaaS offerings. These technologies enable SaaS platforms to provide intelligent recommendations, analyze vast amounts of data, automate processes, and enhance user experiences. Startups are leveraging AI and ML to develop personalized solutions, predictive analytics, and smarter decision-making capabilities, thereby revolutionizing various sectors, including customer relationship management, human resources, finance, and more.