CaratIQ — Jewelry Retail Cloud Platform

CaratIQ is a cloud-based jewelry retail management platform that unifies point of sale, e-commerce, CRM, inventory, marketing automation, reporting, and accounting in one system. I worked as Full-Stack Developer & Team Lead within a seven-person delivery team, helping build a secure, scalable product for both physical and online jewelry operations. The goal was to replace disconnected tools with a single operational hub that gives retailers consistent data, clearer workflows, and room to grow.

Jewelry retailers often manage checkout, inventory, customer history, marketing, and online sales across separate systems. That fragmentation makes it difficult to maintain accurate stock across locations, personalize customer service, and scale without adding operational overhead. CaratIQ needed to bring every core workflow together while keeping daily store operations fast, dependable, and easy for retail teams.

I worked as Full-Stack Developer & Team Lead within a seven-person delivery team. I contributed across React interfaces, Node.js services, Stripe payments, integration planning, code review, and launch readiness for the retail platform.

Connected point-of-sale workflows: User-friendly in-store checkout and transaction flows designed for repeated daily use.

Unified e-commerce operations: Online storefront capabilities connected to the same products, customers, inventory, and orders used in-store.

Customer relationship management: Customer profiles, purchase histories, contact data, and tools for more personalized engagement.

Multi-location inventory management: Centralized stock tracking and synchronization across physical and online locations to reduce overselling and operational overhead.

Marketing automation: Membership programs, campaigns, and SMS and email engagement tools that help retailers improve retention and drive sales.

Operational reporting and accounting: Consolidated business information that helps teams monitor performance and make decisions from one system.

Secure multi-store architecture: Controlled access, strong data protection, and a scalable cloud foundation designed to support expansion.

React for interactive retail interfaces; Node.js for application and business-logic services; Stripe for secure payment workflows; cloud-based architecture for scale and uptime; and responsive web development across point-of-sale, inventory, CRM, and e-commerce experiences.

Adopted by more than 50 jewelry stores after launch.

Supported 5,000+ registered users and 8,000+ monthly engagements.

Enabled synchronization across physical and online stores for dependable multi-location operations.

Retailers reported meaningful improvements in operational efficiency and customer service.

Delivered strong uptime, controlled user access, and protection for sensitive business and customer data.

CaratIQ gives jewelry retailers a single system for the work that matters most: transactions, inventory, customer relationships, e-commerce, marketing, reporting, and accounting. By connecting in-store and online operations, the platform turns fragmented retail workflows into a scalable cloud experience that helps growing jewelry businesses operate with greater clarity and confidence.