Telecom Support Service Optimization

Edom Feleke

Knowledge Base and Documentation
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Posted Nov 28, 2023

Develop and maintain a comprehensive knowledge base that contains troubleshooting guides, FAQs, and best practices for common telecom issues. Organize informati

IT Help Desk Efficiency and User Support Enhancement
IT Help Desk Efficiency and User Support Enhancement
Enhancing Customer Support Experience and Efficiency
Enhancing Customer Support Experience and Efficiency