Enhancing Customer Support Experience and Efficiency
Edom Feleke
The goal of this project is to improve the customer support experience and enhance the efficiency of the customer support team within the organization. By implementing various strategies, tools, and processes, the project aims to address customer inquiries and issues more effectively, increase customer satisfaction, and optimize the overall support workflow.
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Posted Nov 28, 2023
Training and Skill Development: Conduct training sessions for customer support specialists to enhance their product knowledge, communication skills, and problem
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