Visitors Management System

Numerous measures are implemented to keep those places safe, but the processes lack fluidity and reliability. These measures are cumbersome and waste a lot of time for both visitors and employees who receive them.

There is a significant human factor in today's processes. Some employees can take liberties with the existing protocol, leading to vulnerabilities. Even if they do this in good faith, humans tend to take shortcuts on the protocol because they trust their visitors.

The main reason pushing people to take those shortcuts is because they seem to find that those processes are cumbersome when not somehow ridiculous. When they already know their visitors, they don't want them to check in the reception desk filling a long visitor form for the tenth time...

It takes a lot of time to check in when you visit in a big company. Visitors are mainly contractors. Some come an hour earlier to get on time. During this hour, the employee waiting for these visitors can be disturbed because maybe the reception desk needs information to confirm the visit...

The solution was to create an app that will help to manage visits. This app offers various features.

1. Employees will be able to create visit invitations from their existing workplace & meeting management software.

2. Visitors will receive those invitations, and that information will automatically be communicated to the reception desk via the app.

3. People from the reception desk will have their dedicated interfaces. They will be able to see who is waited, who is inside the workplace, and who has left the place in real-time. They also will have access to a "known visitors" list.


4.On the visitors' side, some tablets with another dedicated interface will allow them to check-in without any reception desk employee's help.

UX/UI Designer

Front-End Engineer

And I was also acting as a Proxy Product Manager, meaning I was replacing the Product Manager when needed, on the fly. Also, I had the opportunity to take a lot of decisions about technologies and processes.

UX Research

Lo-Fi Mockups

Hi-Fi Mockups

A complete web app, for employees and visitors, available on multiple devices.

ReactJS (Javascript)

Django (Python)

Sass (CSS)

This project was co-designed with Thales, and later PWC.

Thales is an electronics group specializing in aerospace, defense, security and ground transportation with headquarters in the La Défense district of Paris.

PwC is a UK-based global network of firms specializing in audit, accounting and advisory services with a focus on industry-specific approaches to business.

To see more about this project here are some infos👇

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If you are looking for someone to prototype your app or website idea :

📱App Prototyping | 🎨 High Quality Mockup in Figma

If you want to do this on your own but you feel like you would appreciate some help on the side:

👩‍🎓👨‍🎓Product Management Coaching | Learn to learn about your 👩‍ users 👨‍with UX Research Coaching