Online Education Process Optimization
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Customer Support Representative
Content Creator
Google Drive
Objective: Help an online education company improve its operations, including course delivery, teacher performance, and student engagement.
Scope:
Assess the current processes for teaching, grading, and feedback.
Identify inefficiencies and create a streamlined workflow to improve teacher performance and student learning outcomes.
Implement communication strategies for both teachers and students to increase engagement and satisfaction.
Provide training and resources for teachers on best practices for virtual teaching.
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Posted Nov 19, 2024
Assess teaching, grading, and feedback processes. Identify inefficiencies, streamline workflows, implement communication strategies, and provide training.
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Customer Support Representative
Content Creator
Google Drive
3. Leadership and Team Development Workshop
2. Customer Experience Improvement for an Educational Platform.