Contra - Work the Way You Want2. Customer Experience Improvement for an Educational Platform. by Lee-ann Keyter

2. Customer Experience Improvement for an Educational Platform.

Lee-ann Keyter

Customer Success Manager

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Posted Nov 19, 2024

Review customer service processes, develop a proactive strategy, train teams on handling complex queries, and implement a follow-up system.

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2. Customer Experience Improvement for an Educational Platform.

Lee-ann Keyter

Customer Success Manager

Objective: Enhance the customer service and client management strategies for an online education platform, increasing client retention and satisfaction.

Like this project

Posted Nov 19, 2024

Review customer service processes, develop a proactive strategy, train teams on handling complex queries, and implement a follow-up system.

Likes

Views

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Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

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For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

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For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

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Objective: Enhance the customer service and client management strategies for an online education platform, increasing client retention and satisfaction.