2. Customer Experience Improvement for an Educational Platform.

Lee-ann Keyter

Objective: Enhance the customer service and client management strategies for an online education platform, increasing client retention and satisfaction.
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Posted Nov 19, 2024

Review customer service processes, develop a proactive strategy, train teams on handling complex queries, and implement a follow-up system.

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Online Education Process Optimization
Online Education Process Optimization
3. Leadership and Team Development Workshop
3. Leadership and Team Development Workshop

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