Customer Service Representative

● Review contents according to the community guidelines

● Tag and escalate contents that violates the guidelines

● Making sure the platform is safe from not appropriate contents

● Responsible for controlling and managing all document processes

including reviewing files, records and critical information and

confirming accuracy and compliance with policies and procedures

of the company.

● Provide support and problem resolution to customers via email

● Build and maintain a healthy relationship between the service

provider and their customers.

● Maintain composure and patience when faced with difficult

customers