A Social Media Case Study in Engagement for an E-Commerce Brand by Greeshma K M

A Social Media Case Study in Engagement for an E-Commerce Brand

Greeshma K M

Social Content Designer

eCommerce Marketer

Instagram Creator

Adobe Photoshop

Instagram

SEMrush

Client: Erbn Tribe

Project Objective: Enhance brand visibility and engagement on social media platforms, focusing on Instagram growth and audience interaction.

Leadership and Strategy Development:

Led a team to strategize and execute a comprehensive social media campaign.

Analyzed Erbn Tribe's Instagram presence, identifying target audience segments, content preferences, and engagement patterns.

Developed a strategic roadmap outlining campaign goals, content themes, posting schedules and key performance indicators (KPIs).

Content Creation and Curation:

Created visually appealing and engaging content, including product showcases, lifestyle imagery, and user-generated content.

Curated a mix of content formats, such as carousel posts, stories and videos, tailored to resonate with different audience segments.

Ensured brand consistency and messaging alignment across all social media posts.

Campaign Execution and Engagement Tactics:

Implemented an editorial calendar to schedule posts strategically, considering peak engagement times and audience demographics.

Leveraged Instagram's features like hashtags, geotags, and influencer collaborations to expand reach and attract new followers.

Fostered engagement through interactive content, contests, polls, and user-generated content campaigns.

Analytics and Performance Optimization:

Utilized Instagram Insights and social media analytics tools to monitor campaign performance, track follower growth, engagement rates, and post reach.

Conducted A/B testing on content elements like captions, visuals, and posting frequency to optimize engagement and conversion rates.

Analyzed data insights to refine content strategies, focusing on content types and topics that resonated most with the audience.

Results and Impact:

Achieved a significant increase in Instagram followers, surpassing the initial target set for the campaign.

Improved post engagement metrics by 200%, including likes, comments, shares, and saves, indicating a higher level of audience interaction and brand affinity.

Strengthened Erbn Tribe's brand presence on Instagram, establishing a loyal community of engaged followers and brand advocates.