Virtual Project Manager/ Operations and Admin Lead

I specialize in providing unparalleled high-level administrative and operational support to leaders, executives, and businesses through my extensive experience in the corporate world and various software/ virtual tools. As a dedicated team member, I take on whatever needs to be done, boost morale, open lines of communication with upper management, document the business's progress, and inspire a spirit of openness, inclusivity, empathy, and learning within any company or entity.

APEXTRA VIRTUAL SOLUTIONS (working from Dar es Salaam, Tanzania) JUNE 2024 – PRESENT

MANAGING PARTNER| VIRTUAL BUSINESS MANAGER – As the managing partner of this new agency, I oversee my team in providing unparalleled high-level administrative, project management and operational support to leaders, executives, and businesses through my extensive experience in the corporate world and various software/ virtual tools. As a dedicated virtual business manager for my previous business, Tifa’s Virtual Vision which had been in business for 5 years, I take on whatever needed to be done, boost morale, had open lines of communication with team members, spread-head the implementation of the business vision and mission, the business's progress, and inspire a spirit of openness, inclusivity, empathy, and learning within any client we work with. Below are some of my clients:

MAGNIFICENTLY YOU LTD (working from Dar es Salaam, Tanzania) Oct 2023 – July 2024

ADMIN AND ENGAGEMENT MANAGER - Working closely with the Director managing a total of 3 brands within the company to ensure process improvement and business scale-up.

• Manage all aspects of the Director’s calendar and inbox across internal meetings and external engagement while exploring and using various software that makes her workdays easier.

• Managing projects (including event planning), and team members where required and with respect to time and resource management including the creation of campaigns and email blasts.

• Creating, editing and managing content (for LinkedIn, Instagram and Email marketing purposes) for the Director’s various brands where necessary

COMMUNITY PHONE (working from Dar es Salaam, Tanzania) Dec 2022 – Aug 2023

VIRTUAL EXECUTIVE ASSISTANT - Working closely with the CEO and C-Suite executives to prioritize tasks, anticipate needs, and maintain clear communication with stakeholders.

• Manage all aspects of the CEO’s calendar across internal meetings and external engagement while exploring and using ever-changing software that makes workdays easier.

• Work with the CEO and other team members to create agendas and content for crucial meetings while developing critical action items and next steps.

• Coordinate all domestic and international travel and corresponding expense reporting requirements.

• Take ownership of key initiatives, helping the CEO reach his highest potential while implementing a more proactive rather than reactive approach to work.

IMA WORLD HEALTH (Dar es Salaam, Tanzania) April 2018 – Dec 2022

OPERATIONS OFFICER/ PROCUREMENT LEAD– Leader and coordinator of admin, procurement, and HR tasks with more than forty external stakeholders and more than thirty internal stakeholders

Successfully supported a total of not less than 4 (four) programs and improved the operations/ procurement department's work by confirming that up to 90% of the process is completed. The finance team completes the remaining 10% by processing payments. Stakeholders were regularly monitored and encouraged to comply with established guidelines, policies, and procedures.

During the procurement process, many parties and moving parts were involved. Hence, bridging and minimizing the communication gap between internal and external stakeholders regarding operational issues is necessary. Most of the time, the goal was to supervise and ensure that realistic deadlines were given to support tasks needed by teams from internal stakeholders and ensure proper liaison between the country office, the DC, and the Baltimore office.

Contributed and participated in finalizing the current global procurement policy and eventually training the rest of the Tanzania team (where the attendance was 100%) and any related changes. In addition, successfully facilitated yearly refresher training ensures successful compliance.

In fleet management, with assistance from my colleague, an electronic tracker tracking the frequency of vehicles' maintenance services, procurement activities, and fuel consumption was created. The approach made tracing, managing, or avoiding unnecessary costs or exceeding budgets easier. Furthermore, it meant that, with the appropriate amount of description and info in it, should physical documents have been misplaced, all would not be lost as there is a backup system.

Playing an active role in saving programs' procurement costs, including negotiating with vendors, so cost management is always a priority. This guarantees that when a final invoice is delivered, there's not more than a 10% variance (if any) from the original budgeted cost. Negotiating with vendors and ensuring we are cost-effective applies to all other procurements.