Operations Manager

Mutheu Fridah

Product Manager
Project Manager
Experienced leader with over 6 years of managing, cross-functional teams. Proven track record in operations management, process improvement, and quality assurance, with a focus on delivering projects on time and within budget. Adept at managing large-scale projects, overseeing team performance, and implementing strategic improvements based on data-driven insights.
In my most recent role, I have
• Managed a team, overseeing daily operations and improving workflows, resulting in a 33% reduction in production time and enhanced operational efficiency.
• Coordinated communication with multiple stakeholders, including retailers and suppliers, ensuring seamless collaboration and alignment with business goals.
• Overseen the scaling of operations, expanding supply to multiple retail outlets while maintaining efficiency and quality control.
• Successfully scaled supply to multiple retail stores, improving distribution by 35%.
• Developed and implementing a communication strategy featured in national newspapers, increasing brand awareness.
• Identified and addressing training needs across the team, conducting regular sessions to improve performance and ensure high-quality deliverables.
• Maintained accurate production reports and timelines, presenting key milestones to internal teams and stakeholders.
• Conducted regular quality assurance checks, ensuring that all outputs meet industry standards and are within production/delivery timelines.
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