Operations manager/Relationship Manager

As operations manager and relationship manager, I have been; • Managing a team, overseeing daily operations and improving workflows, resulting in a 33% reduction in production time and enhanced operational efficiency.

• Coordinating communication with multiple stakeholders, including retailers and suppliers, ensuring seamless collaboration and alignment with business goals.

• Overseeing the scaling of operations, expanding supply to multiple retail outlets while maintaining efficiency and quality control.

• Successfully scaled supply to multiple retail stores, improving distribution by 35%.

• Developing and implementing a communication strategy featured in national newspapers, increasing brand awareness.

• Identifying and addressing training needs across the team, conducting regular sessions to improve performance and ensure high-quality deliverables.

• Maintaining accurate production reports and timelines, presenting key milestones to internal teams and stakeholders.

• Conducting regular quality assurance checks, ensuring that all outputs meet industry standards and are within production/delivery timelines.