Client: M&F— cafe chain in Moscow and St. Petersburg

Project: Mobile application - “Hall service” of M&F restaurants

Platforms: iOS and Android, cross-platform

Create a mobile application that automates the work of stuff

Table management: The app can show a floor plan of the restaurant with each table numbered. The headwaiter books a fresh table through the app, and the system automatically allocates a new order, assigning a waiter in the order of loading.

Order taking: Waiters can use the app to take orders and add them to the system. This can help reduce errors and speed up the ordering process.

Menu: The app can display the restaurant's menu with pictures and descriptions of each dish. Customers can use the app to browse the menu, place orders, and even make special requests.

Billing: The application generates a check, including the option of splitting the bill and using a loyalty card.

Analytics: The app can generate reports and analytics that help restaurant managers make better decisions. They can see which items are popular and track revenue and expenses.

I believe that recording orders in a separate tab for each visitor will help waiters easily split the bill and apply a loyalty card to increase the number of tables served during the day

Metric to check: Reduced service time for 1 table

The mobile application is developed for the staff who serve the restaurant hall, reserve tables and place an order.

Waiters

Headwaiters

WHEN I go to a restaurant shiftI WANT to see which tables are not served yetTO accept a new order and service the table

WHEN a big company comes and sits at one tableI WANT to record orders for each visitor separatelyTO make it easy to split the bill when issuing a check

WHEN the dishes are ready in the kitchenI WANT to serve them immediately to the tableTO bring hot meals to visitors

In order to evaluate the effectiveness of the decisions made in the developed prototype and confirm the hypothesis, it is necessary to measure the average table service time by the waiter in the usual mode and with the help of the prototype