Orbit Automations

Emmanuel Ossai

My Role and Summary
Following the implementation of programs in Orbit, we looked for new ways users managed their communities through the program pipeline. I played a significant role on the team in creating an automation system that helped with the interaction experience between the community managers and their users, from checking in on inactive members to congratulating members to switching statuses, thereby triggering connected Webhooks and emails. This further created new usage pathways for programs
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Posted Oct 30, 2024

A case study on the design of an automated experience for programs.

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