Open Banking Gamified Tax Refund | Fintech | AI
Hale Gunay
TaxZap, a Progressive Web App for tax filings in Ireland and the UK, faced a high dropout rate due to its complex questionnaire. To address this, I redesigned the flow by integrating gamification and gesture-based elements, boosting user engagement and motivation. These enhancements guide users through the process, encouraging accurate completion of all required tax details.
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Posted Oct 4, 2024
I redesigned the questionnaire flow by incorporating gamification and gesture-based elements to enhance user engagement and motivation.
