AI Website Chatbot for a Dental Clinic (Demo) by Muhammad Bilal AkramAI Website Chatbot for a Dental Clinic (Demo) by Muhammad Bilal Akram

AI Website Chatbot for a Dental Clinic (Demo)

Muhammad Bilal Akram

Muhammad Bilal Akram

Demo project: fictional clinic and scripted replies, not client work. Built to show how a website chatbot can take routine questions off a small team.
The problem
Small clinics get the same questions every day by phone and website chat: hours, prices, whether they take new patients, how to book. Staff answer them between patients, and messages sent after hours wait until morning.
What I built
A scripted website chat assistant for a fictional dental clinic (Northgate Family Dental). It answers common questions from the clinic's own approved FAQ.
Collects name and phone number for a booking request
Offers open appointment slots
Hands anything medical or urgent to a person
How a real version is built
An AI model such as Claude answers from a short knowledge base the clinic writes and approves. Booking requests go into GoHighLevel as contacts with the chosen slot, and a Make.com scenario can notify the front desk.
What I'd adapt for a real clinic
Connect it to the clinic's real calendar, agree which questions it may answer, add a clear talk-to-a-person option on every reply, and review chat logs each week to improve the answers.
Note: the demo uses scripted replies so it works for anyone who opens it. No messages are stored or sent, and no appointment is booked.
Try the chatbot: https://bilalakram.pages.dev/demos/ai-chatbot
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Posted Oct 29, 2026

Website chat assistant that answers FAQs, collects contact details, offers appointment slots and hands urgent questions to a person. Scripted demo.