Healthcare Technology Strategy

Consulted and developed technology and strategy for a large US healthcare plan. Planned multi-year program to improve the overall technology platforms, improve patient access and quality performance.

• Initial consulting to understand and create strategy through interviews.

• Recommendations to C-level teams.

• Setup of the program, processes, team structures and planning.

• Requirements gathering, approvals and report out to Sr. Leadership

• Both waterfall & agile methodologies were used through this program

• Integrated & automated outreach – Improving action rates by 600%

• Complex care management – Increasing patient processing efficiency by >75%

• Population care and other patient care systems – Finding > 80k non-screened patients.