Summary: Owned the strategy, execution, and results for all social media channels including content development, social content calendar, and reporting. Raised brand affinity and fostered follower growth, community and engagement through thought leadership, product education, employee advocacy and customer evangelism. Managed the organization’s third-party content creators, influencers, and employee ambassadors; simultaneously owned the role of in-house photographer and videographer from 2020-2021.

 

Selected Achievements:

 

Multi-Channel Follower Growth: Leveraged regional influencer relationships, employee advocates, and subcontracted content creators to execute ongoing strategies that grew the Onelife Fitness Instagram, Twitter, & Facebook accounts by 91K+ followers.

360-Degree Marketing Strategy: Spearheaded a successful marketing campaign, in collaboration with the content and branding departments, to increase follower growth and engagement from Millennials and Gen X audiences resulting in 1.7M+ organic impressions, 125k+ organic engagement, and 23K+ new followers on Instagram.

Customer Retention Strategy: Played an integral role in retaining core customers between 2019-2020 by creating and executing an organic customer retention strategy resulting in 2M+ organic video views, an allocation of +$14.8M in company cash reserves, and a 70% retention rate on monthly membership dues.