The Hero’s Journey of Bykea Partner: UX Revamp
Omar Curate
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Posted Oct 20, 2025
A complete UX revamp of the Bykea Partner App — used by 26,000 daily drivers completing 70,000 trips.
The Hero’s Journey of Bykea Partners
Happiness Through Design: Clarity That Pays.
Every morning, 26,000 heroes step into the streets of Pakistan,
riding through heat, traffic, and uncertainty — to move our cities forward.
Together, they complete over 70,000 trips every single day.
Each one a story of effort, faith, and purpose on the move.
They’re not just drivers.
They’re fathers, students, and dreamers chasing rizq-e-halal (honest income) earned with dignity.
So I asked myself:
What if design could make every kilometer a little easier,
every decision a little clearer,
and every day a little more predictable?
That’s what we built!
A UX revamp of the Bykea Partner App that turned confusion into confidence.
No more missing data, no guesswork, no friction.
Just clarity, trust, and flow for those who move millions.
📖 Read: Full case study →
Design isn’t decoration — it’s dignity.
Every pixel I crafted was a step toward fairness, trust, and ease.
🔢 The Impact
+7% Induction Rate
+18% Job Acceptance
↓22% Decision Time
3,000 new drivers onboard daily
80% Urdu adoption for inclusivity
Designed & Prototyped in Figma
Where clarity for 26,000 heroes began.
Job Loadboard
🏆 Why This Should Win
Because design, when done with empathy, doesn’t just change screens
it changes lives.
This isn’t a case study about UX.
It’s a story about movement, dignity, and the human side of design.