Space Product Design
Munmun Goswami
Space allows SaaS and eCommerce businesses to run audio rooms right from their website. The product involves a widget and web application.
SaaS businesses use the audio widget to host audio rooms right from their website.Rooms can be used to host podcasts, promote new feature launches, invite people for fire-side audio discussions, offer 1:1 customer service, etc.
eCommerce businesses can use them to promote products, launch campaigns, run audio rooms surrounding specific content, etc. Businesses can manage the audio rooms using the web application.
I was responsible for the following -
User flows, Low and high fidelity wireframes
Widget and web application design
New 1:1 Chat feature
Back-end design to manage various features
Results -
18.1% increase in MRR
64% increased in customer engagement for a product that syncs customer and prospect data in a CRM with audio interactions
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Posted Jul 20, 2023
Space allows SaaS & eCommerce businesses to host audio rooms right from their website. Rooms can be used to host podcasts, promote new features etc.
