Intelligent Chatbot for Customer Support

Justin Davidson

Designed and implemented an NLP-powered chatbot for Amio, automating customer support workflows. The chatbot handled FAQs, account inquiries, and escalations, significantly improving response times and customer satisfaction.
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Posted Jan 7, 2025

NLP-powered chatbot for Amio, automating customer support workflows. The chatbot handled FAQs, account inquiries, escalations, customer satisfaction

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