During my internship at CIFAR,

During my internship at CIFAR, I worked on designing the complete patient and doctor workflow from scratch to create a more intuitive and user-friendly healthcare experience.

The main challenge was that healthcare platforms often become confusing due to complex navigation, too much information, and unclear user flows for both patients and doctors. My goal was to simplify the experience and make the platform easier to understand and use for users with different levels of digital familiarity.

I worked on structuring the end-to-end workflow, including appointment booking, consultation flow, patient records, doctor interactions, and navigation patterns. I focused on improving usability, reducing confusion, and creating a clear information hierarchy so users could complete tasks more efficiently.

Throughout the process, I applied UX thinking to understand user pain points, organize the workflow logically, and design interfaces that balanced functionality with simplicity. The project helped me strengthen my skills in user flow design, problem-solving, wireframing, and creating scalable healthcare experiences from the ground up.