As Chief of Staff to the CTO, I played a crucial role in enhancing operational efficiency and strategic execution within the CTO Office.

Defined and rolled out the company's framework and automations for incident management.

Conducted workshops for over 130 employees to ensure smooth implementation and adoption.

2. Leadership and Oversight

Provided direct leadership to the team responsible for costs & software procurement, employee data synchronization, and technical project management.

Ensured seamless coordination and execution of tasks to meet organizational goals.

3. Backlog and Special Projects Management

Effectively managed the CTO Office's backlog and special projects.

Prioritized and delivered on key initiatives to support the CTO's strategic objectives.

This project showcases my ability to lead complex initiatives, drive operational improvements, and manage critical processes within a tech-driven environment.