Customer Success Agent

Niagahoster is a web hosting service provider that was founded in 2013 and it is part of Hostinger International Ltd. Headquartered in Yogyakarta, Niagahoster is part of Hostinger International has served more than 29 million customers in 178 countries. More specifically, I:

-Communicate with Customers via live chat and email.

-Assist Customers with exact guidance and resolutions.

-Going the extra mile for each Customer is part of the job.

-Focus on the Customer’s success by offering additional services, tools, and products.

-Response and check abuse of service (spam/phishing).

-Achieving KPI and OKR each monthsNiagahoster